{"id":1698,"date":"2018-04-22T22:53:24","date_gmt":"2018-04-22T20:53:24","guid":{"rendered":"http:\/\/medtech-ingenieur.de\/?p=1698"},"modified":"2021-08-06T14:43:22","modified_gmt":"2021-08-06T13:43:22","slug":"kundenanforderungen-im-rahmen-eines-workshops-ermitteln","status":"publish","type":"post","link":"https:\/\/medtech-ingenieur.de\/en\/kundenanforderungen-im-rahmen-eines-workshops-ermitteln\/","title":{"rendered":"Determine customer requirements in a workshop"},"content":{"rendered":"

"My customer\/product manager doesn't know what they want!" Customer requirements in development projects are often unclear, and there is no suitable specification. However, if you carry out a development project without understanding the customer requirements, this can lead to projects being developed in the wrong direction. In other words, bypassing the customer. We engineers in particular think very quickly in terms of solutions and immediately have an idea of how something can be implemented, even before the problem has been properly identified. Therefore, I recommend that you hold a workshop for a development project to determine customer requirements and, based on this, create a specification. In this article, I will briefly introduce you to the procedure that I use very successfully in projects. The images in the article are from a training course I held on this topic. Not all of the content from the course is covered; I will limit myself to a few images of the flip charts. If you have any further questions or are interested in a workshop, please feel free to contact us.<\/p>\n

What is a specification?<\/h3>\n

Let us begin with a brief overview of the specifications and the definition according to DIN 69901-5.<\/p>\n

\"\"\u00a0\u00a0\u00a0\"\"<\/p>\n

What does the ideal world look like?<\/h3>\n

The ideal world map shows how the client and contractor work together. Building on the ideal world, one can then very accurately determine where the sticking points lie in reality.<\/p>\n

\"\"<\/p>\n

AG: Client, AN: Contractor, LH: Specification, PH: Specification<\/p>\n

The workshop format<\/h3>\n

A workshop is an ideal means of bringing together the relevant participants and creating the content for the specifications in a structured form.<\/p>\n

\r\n\r\n\r\n\r\n\r\n\r\n
\r\n

Your contact person:<\/strong><\/center><\/h4>\r\n<\/td>\r\n<\/tr>\r\n

Dipl.-Ing. Goran Madzar<\/span><\/strong>, Partner, Senior Systems Engineer\u00a0<\/span>
E-mail: madzar@medtech-ingenieur.de<\/a>
Phone:\u00a0\u00a0+49 9131 691 240<\/a><\/td>\r\n		\u00a0<\/td>\r\n<\/tr>\r\n

Do you need support with the development of your medical device? We're happy to help! MEDtech Ingenieur GmbH offers hardware development, software development, systems engineering, mechanical development, and consulting services from a single source. Contact us.<\/p>\r\n

make contact<\/a><\/center><\/center><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\n

\"\"<\/p>\n

Mission Statement<\/h5>\n

Starting with the mission statement, the project's mission is defined. This can lead to exciting discussions, and it's not easy to formulate this clearly.<\/p>\n

\"\"<\/p>\n

System Context<\/h5>\n

The system context is the first view of the system architecture and shows the system and the systems and people that interact with it.<\/p>\n

\"\"<\/p>\n

System Footprint<\/h5>\n

The System Footprint is a methodology developed by Maik Pfingsten that is a great way to visualize system requirements. Learn more at the links below.<\/p>\n

\"\"<\/p>\n

Conclusion<\/h3>\n

If you're starting a new project, invest the time in a requirements workshop. In my opinion, this is an ideal introduction to the project, and you'll achieve very valuable results for the project. If you have any questions or need support, please feel free to contact me.<\/p>\n

Further links:<\/h5>\n

https:\/\/zukunftsarchitekten-podcast.de\/<\/a><\/p>\n

https:\/\/lastenhefterstellen.de\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"

„Mein Kunde\/Produktmanager wei\u00df nicht was er will!“ Oft sind Kunden-Anforderungen in Entwicklungsprojekten nicht klar und es gibt kein geeignetes Lastenheft. F\u00fchrt man jedoch ein Entwicklungsprojekt durch ohne die Kunden-Anforderungen verstanden zu haben, kann das dazu f\u00fchren, dass Projekte in die falsche Richtung entwickelt werden. Quasi am Kunden vorbei. Gerade wir Ingenieure denken sehr schnell in […]<\/p>\n","protected":false},"author":1,"featured_media":1708,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,7],"tags":[27,218,217,93,216,101],"class_list":["post-1698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dokumentation","category-systemarchitekten","tag-dokumentation","tag-flipchart","tag-lastenheft","tag-pflichtenheft","tag-praesentation","tag-workshop","post-wrapper","thrv_wrapper"],"yoast_head":"\nKundenanforderungen im Rahmen eines Workshops ermitteln - MEDtech Ingenieur GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medtech-ingenieur.de\/en\/kundenanforderungen-im-rahmen-eines-workshops-ermitteln\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundenanforderungen im Rahmen eines Workshops ermitteln - MEDtech Ingenieur GmbH\" \/>\n<meta property=\"og:description\" content=\"„Mein Kunde\/Produktmanager wei\u00df nicht was er will!“ Oft sind Kunden-Anforderungen in Entwicklungsprojekten nicht klar und es gibt kein geeignetes Lastenheft. F\u00fchrt man jedoch ein Entwicklungsprojekt durch ohne die Kunden-Anforderungen verstanden zu haben, kann das dazu f\u00fchren, dass Projekte in die falsche Richtung entwickelt werden. Quasi am Kunden vorbei. 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